Outcomes

There are a few different outcome development models around. Many of these models tend to focus on program outcomes - very few on organizational outcomes; however, I think the organizational outcome is the most important.

The most read statement in an agency's brochure is the mission statement. In a mission statement you define who the need is for, what the need is, why it is important and how you will meet the need and in some cases where the agency is located.

After reading a mission, most funders want to know how:

What are you trying to achieve and are you achieving it?

Organizational outcomes are about answering the above questions. On the other hand, program outcomes just tell you about the various pieces and whether they are or are not working. You may have some programs that are very successful and others not so. So what? This doesn't make you as accountable to your funders because piecemeal results don't tell funders whether overall your clients have achieved what you have stated in your mission.

Organizational outcomes, if properly measured, will also keep you constantly reviewing your organizational alignment. Checking alignment will keep you focused on offering programs or services that are aligned with your mission. Everything is integrated.

Something to think about!!

Labels: NGO, non-profit, outcomes

posted by Brenda Northey @ 3:47 PM